This seemed like a great service to time purchases too, but after waiting 2 months for my rebate I'm worn out.
I've had them request the same invoice 3 times, and sent it 3 times. I've had them say Dell had a hold up, and I've called Dell 7 times so far, once a week, to confirm all is good on their end. It is.
All this, and a support team who parrots the same 'we will attempt to contact the store and let you know if there's an update' every time you check in after not hearing from them for weeks.
To anyone who is looking through here before using this service, just skip it.
Something like camelcamelcamel for eBates cash back. I regularly find myself in situations like this:
Day 1: Ooh, 10% back at Dell. Crap, I don't need anything from Dell.
Day 2: Now I remember, I need XXXX from Dell. Crap, it's now 2%.
I wish there was a % rebate tracker to notify me when it jumps back up to 10% or above a preprogrammed threshold. Just a small wish.
Mostly just a vent here, sorry, but I find this annoying and humorous.
Has anyone else tried to figure out ebates double cash back? I've tried making sense of it... On President's Day, I see an ad claiming double cash back for 1 day only. So I click on the "Double Cash Back" stores link - first store listed is WalMart. I go to the WalMart page and see a "Double Cash Back" icon on the page - thought it was a great limited time deal!
After getting my cash back statement, I noticed it wasn't double. I reached out to ebates, and several messages later I was told this:
Double Cash Back simply means the Cash Back offer has been increased. Walmart used to only offer 1% Cash Back on eligible purchases, but now they offer up to 10%
So, ebates is claiming that the words "Double Cash Back" have an entirely different definition from what they mean in the English language. Double Cash Back doesn't mean 'twice the amount of cash back'. It actually means that 'there's more cash back than there used to be'!
I'm not sure that's gonna make an entry in Webster's any time soon. I recommend being very very careful on all the various wording on ebates.
Does anyone know if when you return items, ebates docks cash back? It doesn't seem like it so far, and I'm not intentionally doing that, it's just something I'm curious about. Logistically it might be complicated, as the retailers would have to pass that data to ebates in such a way that they deducted cash back issued?